Privacy Policy

Privacy Policy for https://collision-repair-specialists.dentrepair-talk.com

Introduction

Welcome to the online home of Collision Repair Specialists, a leading automotive repair and restoration platform. We are dedicated to maintaining your trust and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our data handling practices, highlighting our commitment to protecting your privacy in accordance with international standards and various regional privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA)
  • Utah Consumer Sales Privacy Act (UCPA), Connecticut Common Cause Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy forms the basis for our data handling practices across all digital touchpoints, encompassing:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You sign up and use our applications as an authorized user
  2. You visit or navigate through our websites linked to this statement
  3. You communicate with us via emails, calls, text messages (SMS), or newsletters

Personal Data Collection

Collision Repair Specialists collects a range of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  • Account Information: Username, email address, and password details required for user accounts.
  • Payment Information: Credit/debit card numbers, expiration dates, and billing addresses for secure transactions.
  • Financial Information: Bank account details (if linked) and financial transaction records.
  • Purchase Information: Items purchased, order history, and associated payment methods.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for user tracking and communications.
  • Location Data: GPS coordinates and location services data to provide location-based services.
  • Feedback: User ratings, reviews, comments, and responses to surveys or questionnaires.
  • Social Media Information: Publicly available data from social media platforms if linked with your account.
  • Product Information: Details about products you view, search for, or purchase on our site.

We collect this information through direct user input, automated systems (like cookies), and third parties who provide us with aggregated or de-identified data.

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance your experience while using our platform:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation.
  • Preference Cookies: Used to remember user preferences and settings for a personalized experience.
  • Analytics Cookies: Track user behavior and provide insights for service improvements, but do not identify individuals.

Users can manage their cookie preferences through our Cookie Manager, offering control over non-essential cookies.

Data Retention and Deletion

Collision Repair Specialists retains personal data based on legal requirements and business needs. We adhere to the principle of data minimization, keeping only the information necessary for the purposes described in this policy. Once data is no longer required or its purpose changes, we securely delete or anonymize it from our systems.

Security Measures

We prioritize data security and implement robust measures to safeguard your personal information:

  • Encryption: We use encryption protocols for data at rest and in transit to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Controls: Our systems have access controls and permissions to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

Collision Repair Specialists does not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Geographically Specific)

Depending on your location, you may possess certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or rectify discrepancies.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment based on your data protection rights.

To exercise these rights or have questions about data privacy, please reach out to our dedicated Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscription requests, or data-related feedback, please contact us:
Email: [email protected]
Address: Collision Repair Specialists, Privacy Team, [Your Address]

We appreciate your trust in our commitment to protecting your privacy and data.